What you will learn from Joe
Do you want your company to secure more high quality leads, resulting in higher revenue & profits? You can have all this & more.
Every successful company is built on solid systems, appropriate management oversight & trained service technicians.
Is your management involved in solving daily issues, when they really shouldn’t? Do your technicians run too many unprofitable calls? Do your technicians tell you the customer doesn’t want to spend money? It doesn’t have to be this way.
Joe Cunningham is flying over from USA to deliver his much acclaimed Success Track Network Masterclass series, it is a structured approach to transforming your business into a highly profitable cash generating machine!
Win More Business, More Often
Do you know that most service technicians leave around 60% of their profit in the field? Why? Simple they don’t follow a sales process.
What if there was a straightforward system for success that you as the guy in the field could follow to increase your conversion rate. There is it is called The Perfect Sales Call & it will make you money.
Grow Performance & Accountability
A high performing service technician team requires planning, training systems & oversight from service managers.
Managers need to show clear leadership, communicate expected behaviours & mentor their staff to success.
Eliminate Your Call Backs (Well Almost)
Service technician need sufficient influence to educate customer to make the correct decision. More often than not the long term solution is to replace instead of repair. You can drastically reduce your rework by mastering customer education.
Service Management Masterclass
Held at Service Professionals Australia Head Quarters (Thornleigh, Sydney).
Friday, 1st December 2017 (Service National Australia Members Only)
Monday, 4th December 2017 (Full Day)
Leading a sales team can be tough, if you feel this way your not alone. Do you know that most technicians leave up to 60% of your profits out in the field? How do you get your field staff to follow an effective sales system?
This one day course focuses on the management skills, mindset & techniques required to run a high performing service technician team. It is about getting your service technicians to consistently perform at a high level so they maximise every opportunity to secure profitable work.
If your a business owner or supervisor & want your team to delivery, then this is a must attend.
General Admission*: $995 Per Ticket
Service Roundtable Members*: $895 Per Ticket
SNA Members: 2 Tickets Free, call to book
Service Technician Masterclass
Held at Service Professionals Australia Head Quarters (Thornleigh, Sydney).
Tuesday, 5th December 2017 (Full Day)
Wednesday, 6th December 2017 (Full Day)
Pushy selling techniques, misleading consumers & constant closing are not appropriate for selling in the home. Neither is hope, constant quoting without followup or assuming your customer is a mind reader.
This one day course is specifically about helping technicians become successful through selling & providing amazing service. It is about getting your field staff to use a replicable system that helps them win consistently. It will help your technician’s build confidence, rapport & connection with your customers. It will help technician’s influence your customers’ decisions making process to increase their average ticket & profitability.
If you an individual technician & you want to make more money, then you need to attend.
General Admission*: $995 Per Ticket
Service Roundtable Members*: $895 Per Ticket
SNA Members: 2 Tickets Free, call to book
HVAC Masterclass (For Non HVAC Guys)
Held at Service Professionals Australia Head Quarters (Thornleigh, Sydney).
Thursday, 7th December 2017 (Full Day)
So you have you heard that Heating, Cooling, Air-Conditioning & Ventilation (HVAC) is highly lucrative; your right. Are you an electrician or plumber & sick of doing rough in for the air con guy?
This one day course is aimed at successful plumbers & electricians that want to expand into HVAC. Joe Cunningham has started, added, developed & turned around some of the biggest HVAC names in USA. Our HVAC Masterclass is the first time Joe Cunningham will be sharing his expertise on what it takes to get an new HVAC division going & practical techniques that non HVAC technicians can use to cross sell.
If your a plumber or electrician & want to add HVAC in your business, then you need to attend.
General Admission*: $995 Per Ticket
Service Roundtable Members*: $895
SNA Members: 2 Tickets Free, call to book
*Book before 24/11/2017 & receive a $100 (Per Seat) early bird discount.
Are You Serious About Transforming Your Business?
Imagine what having Joe in your business for a day could do! Joe has worked with hundreds of Plumbing, Electrical and HVAC companies across the world. He will work with you and your staff to:
• Provide sale training and systems to maximize your average ticket
• Spend time with your CSR to increase your conversion
• Provide and implement crucial systems that you will run for the lifetime of your company
• Give practical examples by going out with your technicians to show how to really sell!
• Critique and perfect your companies goals and show how to achieve them
• Much, much more
If you would like more information about getting Joe Cunningham in your company call us on 1300 307 413.
About Joe Cunningham
Founder of Success Track Network, Joe Cunningham was the industry’s first Million Dollar Man, single handedly selling in excess of one million dollars worth of HVAC equipment per year in the highly competitive Houston, Texas market in the 1980’s. Joe is a highly sort after sales training for major equipment manufacturers & Service Roundtable in USA, he is bought in to boost sales & transform home services businesses.
• President of USA’s most highly acclaimed HVAC training facility, Future University
• The only person to ever win two “HVAC Consultant of the Year” awards, Joe is regarded as one of the most influential people in the industry
• Producer of the first nationally televised training series for the HVAC industry
• Experience player in industry consolidation
• Honorary chairman of President’s Small Business Council
His easy to follow and implement programs will show your management and technicians how to make your customers happier to increase your profits every day!